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Manager – Risk Management (Consumer Credit Risk) Job Details

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Employer:  American Express Company
Job Ref No:  18006215
Job Title:  Manager – Risk Management (Consumer Credit Risk)
Sector:  Asset Management
Risk Type:  Credit
Expertise:  Sales/Marketing
Job Description - Band 35

The incumbent will be responsible for managing risk throughout the lifecycle of American Express' credit products by supporting the market to drive profitable business growth while effectively managing credit losses to acceptable levels and providing an outstanding customer experience to our Card members.

Job Responsibilities (Essential Functions):

Primary responsibilities will include:

• Designing, developing and implementing risk strategies and initiatives for the region to profitably grow billed business, while controlling net loss provision and improving client satisfaction.

• Effectively interacting and collaborating with colleagues from the central Risk Management organization, as well as Operations and Marketing teams to develop, enhance and implement approved credit strategies and processes.

• Deeply understanding and closely monitoring the key metrics of the credit performance for the portfolio and the implications on trends, diagnosing problems and identifying opportunities for improvement and/or corrections.

• Running ad hoc analytics and conducting independent risk assessments across various processes to identify potential emerging risks and performance issues.

• Managing relationship with Credit bureaus including developing strategies leveraging bureau information as well as tracking and reacting to external influence on the portfolio performance

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Required Qualification:

• Exceptional analytical and problem solving skills with experience to lead and perform data analytics.

• Track record of driving results with strong thought leadership and ability to manage multiple projects simultaneously.

• Deep understanding/experience of risk management principles with underwriting and customer management knowledge.

• Flexibility and ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive changes.

• Effective communication and presentation skills with the ability to influence others.

• Self-starter with an ability to work independently in a dynamic, fast changing environment and with a strong attention to details.

• Work experience with statistical programming language eg SAS, SQL, R, Python required.

• Experience/Familiarity with Big Data is preferred

• Proficiency in Japanese a plus

Education Requirement:

• Bachelor's degree required in Computer Science, Math, Statistics, Engineering, Economics or similar quantitative field of study.

• Advanced degree in Business, Finance, Statistics, Economics or Mathematics.

Employment Type:  Full Time
Region/Country:  Asia / Pacific, Japan
City:  To-Tokyo

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