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Search results: 1 - 10 of 2358

Mediation Officer (H07CM-MEDIATIONOFF)

100%

Bank of China. Hong Kong

Deal with public directly in resolving customer complaints, handling customer opinions, providing feedback in written or verbal manner to address their matters, as well as following-up public bodies referral cases Propose resolutions and ensure formulations are in line with the overall business strategic goals, particularly optimize the retention of existing...

Sector Asset Management
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Senior Strategy Analyst for Retail Investment Business (Sales Management Office) (H40CM-SRSTRANAINVSMO)

100%

Bank of China. Hong Kong

Develop and implement effective sales management strategic plan for retail banking business, in particular retail investment business, in order to meet overall business objectives Analyze the sales results and productivity in different dimensions and recommend for sales booster campaign, sales support tools and sales process streamlining initiatives etc. to enhance...

Sector Asset Management
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Services Management Manager (e-Banking) (H33CM-SERMANMGR)

100%

Bank of China. Hong Kong

Ensure all e-channel services are provided satisfactorily and in accordance with statutory as well as regulatory requirements Monitor daily service performance, formulates preventive measures and capacity plans Coordinate with relevant parties to formulate customer security policies and other risk management controls of all e-channel services Develop risk base model to...

Sector Asset Management
Sub Sector Traditional Asset Manager
Region/Country Asia / Pacific, China

Senior Mediator (H07CM-SRMEDIATOR)

100%

Bank of China. Hong Kong

Supervise the team (including customer feedback hotline) to ensure customer complaints are handled appropriately and within the turnaround times specified in complaint handling guidelines Deal with customers directly in resolving complaints and handling customer feedback and inquiries, as well as follow up public bodies or regulators referred complaints, in both...

Sector Other
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Business Officer (Retail Business Compliance and Control) (H34CM-BUSOFFRTBUSCOMCON)

100%

Bank of China. Hong Kong

Conduct regular compliance reviews on sales activities and risky operation areas, together with preparing compliance checking reports with analyzed checking results Identify potential risks in relation to the business and operation process; implement the preventive/ remedial measures for the problematic issues Liaise with internal parties on compliance issues and implementing...

Sector Other
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Financial Management Manager (Capital Management) (N07FIN-FINMANMGRCAP)

100%

Bank of China. Hong Kong

Manage the capital of the Group, including the management of Capital Adequacy Ratio, the management of capital base and structure, capital planning and allocation Formulate and implement the capital adequacy assessment process Study the relevant regulatory capital requirements, promote and implement the various related tasks (include Basel III policy, Quantitative...

Sector Asset Management
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Business Strategic Manager (Monitoring) (K50FMM-BUSSTRMGR)

100%

Bank of China. Hong Kong

Assist Treasury Front Office in monitoring overall risk limit utilization Work closely with Treasury Front Office to continuously improve the dealing room compliance standard Work closely with Compliance team to ensure the business practices are in compliance with regulatory requirements Prepare and analyze profit and loss reports for senior management...

Sector Asset Management
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Senior Compliance Manager (D02ORC-SRCOMMGR)

100%

Bank of China. Hong Kong

Assist in contact with local regulators -- e.g. coordinate BOCHK response to regulatory inspections, maintain reporting obligations, resolve inquiries, and coordinate with other internal units for licensing and registration issues arising from regulated activities Assist to track key regulatory changes and ensure relevant business divisions are notified Liaise with the...

Sector Asset Management
Sub Sector Insurance
Region/Country Asia / Pacific, China

Mediator (Investment) (D04ORC-MEDIATORINV)

100%

Bank of China. Hong Kong

Deal with customers directly in resolving complaints and handling customer feedback and inquiries, as well as follow up public bodies or regulators referred complaints, in both written or verbal manner Propose resolutions to complaints and ensure they are in line with the overall business strategic goals, particularly for optimizing the...

Sector Other
Sub Sector Unspecified
Region/Country Asia / Pacific, China

Senior Clerk (Bills) (U12BWO-SRCLERKBILLS)

100%

Bank of China. Hong Kong

Handle the operation of the bills transaction, including but not limited to the provision of services and operational support Control the risks involved in the operation of bills transactions Conduct the compliance review of bills operation Provide professional advice for front-line units and customers Accomplish tasks within time limit Maintain...

Sector Asset Management
Sub Sector Unspecified
Region/Country Asia / Pacific, China
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