| Employer: | VISA
| Job Ref No: |
1140053538
| Job Title: |
Sr. Business Leader, Merchant Acceptance Enablement
| Sector: |
Asset Management
| Sub Sector: |
Other
| Risk Type: |
Operational
| Expertise: |
Risk Manager
|
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
Responsibilities:
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Owns product definition and development for V.me acceptance partner enablement:
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Design and execute tools to enable enabling partners for the distribution of V.me including financial institution partners, technology partners and the developer community.
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Features may include: Billing, Onboarding, Reporting, Technical Integration tools, Merchant account management and entitlement capabilities
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Enabling partner account management tools,
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Prioritization of tools and services to increase reseller loyalty, drive increased operational efficiencies and provide differentiated services to resellers and their merchants
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Accountable for key metrics for enrolled/live partner and merchants, support cost per partner and merchant, partner and merchant risk metrics
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Responsible for support guidelines and “branding/tone” of support interactions
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Strategic Nature, Management Accountability and Scope:
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The acceptance partner role is responsible for managing new initiatives for supporting new and continued engagement with strategic partners to drive acceptance of V.me with merchants. This role will be responsible for evaluating competitive services in terms of support tools, processes and policies to ensure differentiated, world-class service. This role will work closely with other product owners to define and execute services across the V.me platform.
Reporting Relationships and Interactions
This person will report to the Product Owner for Product Design and Strategic Solutions and will have interactions with senior members of the risk, legal and finance teams, merchant support services leadership as well as senior global product. This role will have frequent interactions and partnerships with the V.me Distribution team
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10 years experience in commerce technology services
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Strong understanding of card not present and card present payment processing
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Strong background in ecommerce technology
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Experience working directly with merchants of all sizes (individual proprietor to enterprise merchant) is desired
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Proven history of executing on new product initiatives
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Experience working with external partners through complex sales and implementation cycles
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Creative, team-focused problem solving skills and strong verbal and written communication skills required
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Excellent documentation skills
| Employment Type: |
Full Time
| Region/Country: |
Americas, United States
| States/Counties: |
California
| City: |
Foster City
| Address: | | Post Date: | 10/26/2012 |
