| Employer: | Citi Group
| Job Ref No: |
12002348
| Job Title: |
Sr Risk Mgr - Recoveries
| Sector: |
Other
| Sub Sector: |
Other
| Risk Type: |
Other
| Expertise: |
Risk Manager
|
The individual in this role is responsible for developing and implementing strategies that impact recovery effectiveness and efficiency through individual contribution and leading a team of Risk Analysts. The individual uses sound analytics to develop and refine strategies. The position requires collaboration with cross functional teams and external vendor, and developing a strong understanding Citi's complex IT and Risk infrastructure to implement and execute flawlessly. - Builda high performing, highly motivated teamthatunderstands both the detailsand big picture.
- Perform detailed analysis of portfolio performance as the foundation for sound recommendations. Identify and assess trends, risks and opportunities in the portfolio.
- Develop new treatments, refine existing customer treatments, strategiesand offers that drive incremental collections. Leverage knowledge about risk and recovery systems infrastructure and key process to drive implementation. Monitor for flawless execution.
- Prepare presentations and update the cross-functional senior management team on key Risk Management and Collections initiatives.
- Create and sustains a network of strong relationships, with the Operations Recovery team and other Risk Management teams.
- Keeps abreast of developing industry trends, regulatory environment, and Citi policy to identify legal, regulatory or reputational risks.
The ideal candidate will have a background including 10 years experience in Finacial Services Risk Management, Collections/Recoveries management and strategy or Decision Management. A history of developing innovative solutions and customer treatements while successfully creating and leveraging quantitative analysis, statistical modeling, optimization, and test design top drive business results. Specific Qualifications Include: - Bachelors Degree (Masters or above preferred) in engineering, statistics, mathematics, operations research or other field with a strong focus on quantitative analysis.
- Demonstrated ability to build high performing, highly movitivated teams and develop individuals to their full potential.
- Superior problem solving ability, will to win, and the ability to clearly communicate with senior leaders -- written and verbal.
- Proven history creating, manipulating, and analyzing large data sets using SAS, SQL, Excel pivot tables to create solutions and customer segmentations that significantly impact business results.
- Experience with collections, recoveries,or customer treatments that directly influence customer behaviors such as contact strategies, letters, and call scripts is highly desirable.
- Experience with NPV modeling and pricing required.
- Experience with short and long term customer treatment programs such as Consumer Credit Counseling highly desired.
- Clear and concise communications including the ability to balance the use of words and tables, graphs, pictures etc. in written communications.
- Fluent with Microsoft Office - Word, PowerPoint, Excel
- Ability to develop deep partnerships, work cross functionally, and influence Risk Management, Operations and external constituencies.
- The successful candidate will demonstrable analytic and project management skills, thought leadership, and must be comfortable working with ambiguity.
| Employment Type: |
Full Time
| Region/Country: |
Americas, United States
| City: |
Long Island City
| Address: | | Post Date: | 02/10/2012 |
