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Sr Control Officer-General Job Details

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Employer:  Citi Group
Job Ref No:  11046170
Job Title:  Sr Control Officer-General
Sector:  Other
Sub Sector:  Other
Risk Type:  Other
Expertise:  Risk Manager
The Audit/Risk Review exam manager is responsible for:
· Managing the ARR interactions, audits, and deliverables for all of the Cards functional areas.
· Coordinating annual audit scheduling, communication and pre-audit business readiness, materials, presentations, and management meetings.
· Managing the audit, including in-audit communication routines with necessary staff, management, and other functional partners. Developing responses and action plans for any issues and recommendations received.
· Partnering with the business owner to develop robust action plans for issue remediation, proof of resolution, and closure.
· Ensuring all audit issues, action plans, and delivery dates are entered into the appropriate tracking system and that issues are closed in the established timeframes.
· Partnering with the CAO Issue Management team to ensure that all action plans are appropriate and proposed deliverables will satisfy requirements for business closure. Manages the resolution of audit issues in accordance with the established POET control framework to ensure appropriate documentation and sustainability.
· Developing and maintaining comprehensive dashboard reporting on Cards audit status, results, actions, issues, and issues closure.
· Working with the Cards Operational Risk management team to socialize all audit issues and actions across the Cards business to improve control environment through proactive identification and resolution of potential cross functional issues.
· Anticipating and resolving emerging issues within the Cards business based on findings and trends from ARR examinations. Implementing rigorous process controls across all functional areas based on recommendations and findings from audits.
· Developing working relationships and routines with the external regulatory exam managers to ensure communication of identified audit issues and risks.· 10 years of direct, relevant experience in financial service control, compliance, audit, or regulatory management
· Bachelors degree required; advanced degree strongly preferred
· Strong relationship management skills with ability to deepen relationships and build partnerships across the Cards business and key functional support areas like Audit, Compliance, Control, CAO, and Independent Risk.
· Deep functional knowledge of the Cards business and applicable rules, regulations, and processes.
· Superior control, process, and project management skills with the proven ability to influence and drive results from a diverse team of functional stakeholders.
· Demonstrates a deep understanding of the changing economics and operational capabilities and risks of the Cards business coupled with knowledge of broader consumer financial business models and operating risks.
· Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the Cards business.
· Demonstrated ability to synthesize complex data and distill it for varied audiences both verbally and in writing
· Prioritize and drive results with a strong sense of urgency
· Pragmatic problem-solver, forward thinker with independence of thought
· Self-motivated with a passion for establishing and maintaining a culture of control within the Cards business.
· Strong communication, reporting, presentation and influencing skills
· Able to create support and buy-in across a wide range of stakeholders; create a strong network of relationships among peers, internal partners, external constituencies, decision makers and stakeholders
Employment Type:  Full Time
Region/Country:  Americas, United States
City:  Long Island City
Address: 
02/10/2012

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