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Loan Modification Program Support - Government FHA Program Manager : 1200006573 Job Details

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Employer:  Bank of America
Job Ref No:  1200006573
Job Title:  Loan Modification Program Support - Government FHA Program Manager : 1200006573
Sector:  Asset Management
Risk Type:  Multiple
Expertise:  Other
Manages medium-large projects for an operations segment, product line or function. Manages the research of existing operations, procedures, workflow, product and service requirements. Directs the analysis of assembled data to define problems associated with project scope. Directs project parameters, cost and resource estimates. Works closely with operations management on project impact and direction. May approve bid packages from outside vendors and contractors. Has direct management responsibility for a small project team. Requires an in-depth knowledge of the bank and overall operations environment.

Additional Information:

• Role reports to FHA End to End Program Manager in support of the following:

Manages large programs from initiation through implementation for a major operations segment with a national scope; focus is on driving long-term strategic goals

• Strategically leads the development, improvement, and execution of programs in support of business objectives within or across lines of business

• Accountable for ensuring overarching initiatives include FHA program strategies and do not conflict with HUD guidance

• Accountable for end to end program performance (loss mitigation success rate, redefault rate, Pull-Thru or Decline rate)

• Responsible for program optimization, expansion, and control plan development

• Directs the research of existing operations, procedures, workflow, product and service requirements

• Manages the analysis of assembled data to define problems, which would include cost/benefit analysis and scope of the program

• Works directly with senior management of operational areas to set strategic direction of the program

• Partners with Government insured production teams to capture training and development design for newly developed strategies

• Will be required to interact with management outside of operations area

Qualifications


Required Skills:

• Requires an in-depth knowledge of the bank and overall operations environment so that program impact is well defined

• Ability to communicate effectively with Senior Management

• Ability to work in a very fast-paced transition environment; requires excellent time management skills, ability to juggle multiple, competing priorities and strength in identifying and implementing solutions to address the critical 80%

• Stakeholder management and influencing experience / expertise to be successful in a highly matrixed environment

• Strong analytical and problem solving capabilities to determine root cause and solution

• Ability to translate business needs into business requirements

• 2+ years strategy development/management or strategic planning experience

• Strong leadership and relationship building skills

• Excellent written, verbal communication and presentation skills

• Knowledge of Bank technology systems and processes supporting Loan Modifications

• Proficiency with Microsoft Office products - Word, Excel, and PowerPoint

Desired Skills:

• Change management experience

• Deep product knowledge of loan modification programs

• Green belt or black belt desirable

Region/Country:  Americas, United States
States/Counties:  Texas
City:  Richardson
Address: 
02/09/2012

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