Lead Operations Representative - Quality Performance Specialist : 1200006445 Job Details
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Show me jobs like this one| Employer: | Bank of America | Job Ref No: | 1200006445 | Job Title: | Lead Operations Representative - Quality Performance Specialist : 1200006445 | Sector: | Asset Management | Risk Type: | Operational | Expertise: | Other | Job Description and Responsibilities/Additional Information: Position requires individual to conduct sample testing on raw and finished products to ensure that all quality controls are in place. Materials and products will be selected for tests at specific stages in production processes and will be tested for quality such as format, accuracy and overall integrity. Compliance with all department policies and safety regulations is required in this position. Individual will work closely with other members of the team including all levels of management to ensure that overall integrity is achieved and will be responsible for reporting all findings. Individual will be required to participate in project teams to develop, test, implement and modified processes and/or related systems. Individual must be conscientious, diligent and able to work expeditiously at all times. This position will work under the direct supervision of the shift operation manager(s). Ensure, in conjunction with Lead Operations Representatives, Team Managers and Operations Managers, that equipment, materials and documentation are set up to comply with policies and procedures. Utilize the Enhanced Control Framework tools to document compliance with all control points in appropriate manner. Document reoccurring Quality issues, conducting trend analysis and take part with all levels of management and business partners to determine root cause analysis to develop corrective actions. RESPONSIBILITIES INCLUDE: Conduct sample testing of raw and finished material to ensure overall integrity Accurately and timely report all quality findings by documenting and preparing reports Support Management and team members by participating in project teams to implement and or modify processes Comply with the 5S and Lean Manufacturing principles Consistently model and demonstrate behaviors as required by the Bank of America - creating and sustaining a culture of both operational and service excellence. Understand internal workflow process, interdepartmental dependencies and workflow. Comply with customer privacy policy guidelines Communicate effectively with department peers, supervisors, vendor representatives, and other departments. Qualifications | Region/Country: | Americas, United States | States/Counties: | New Jersey | City: | Pennington | Address: | Post Date: | 02/09/2012 |
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