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Mortgage Loan Officer - Warson Woods, MO : 1100073123 Job Details

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Employer:  Bank of America
Job Ref No:  1100073123
Job Title:  Mortgage Loan Officer - Warson Woods, MO : 1100073123
Sector:  Asset Management
Sub Sector:  Other
Risk Type:  Multiple
Expertise:  Risk Manager
Compensation Owned Job Description:

Responsible for originating retail mortgage loans. Contact may be either telephonic or in-person. Can sell direct to customers or solicit customers indirectly through third parties such as builders/developers or realtors.

Job Posting Description (JPD):

The Mortgage Loan Officer (MLO) proactively solicits new residential mortgage business and sells Bank of America mortgage products to meet established loan quality and production goals.

In this ongoing sales role, the Mortgage Loan Officer continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. A Mortgage Loan Officer's network may consist of real estate professionals, builders, professional and personal contacts, as well as other valuable referral sources, and is enhanced by the Mortgage Loan Officer's regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations. May be partnered with a Mortgage Loan Associates (MLA) to provide guidance around all aspects of the sales process.

The MLO responds to customer inquiries and referrals that are generated from both their own contacts and from other Bank of America business channels. The MLO conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information. The MLO ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements.

This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.

Additional Information:



As a Loan Officer, you will promote and market the firm's mortgage products to clients, team members and partners inside and outside the branch footprint.

Duties include:

*Obtain mortgage loans from referral sources including but not limited to: bank branch customers, existing clients and realtors.

*Using sound judgment and effective marketing and promotion techniques

Assess and evaluate customer's financial needs to build strong relationships with customers following-up on a regular basis.

Ability to actively listen and determine what financial products meet the customer's needs and circumstances.

Determine and recommend financial product and service solutions for customers based on analysis of customer finances and customer's needs and objectives.

Maintain relationship by providing superior customer consultation, advice, counseling and service.

Identify opportunities to expand client relationships and leverage cross-selling and promotional opportunities.

*Coordinate all aspects of the mortgage application process.

*Use sound judgment and work independently, but be part of a team driving towards shared financial goals of the Firm.

*Communicate effectively with peers, colleagues and management.

*Meets minimum performance standards (determined by Region Manager).

Balance Internal and External sourcing.

*Market and promote the financial products offered by the Firm.

Partner with co-workers to meet with and advise customers regarding their financial needs.

*Be the Premier Partner (in footprint territories)

Respond to customer needs and inquiries within 24 hours.

Keep Personal Bankers and Banking Center Managers informed on status of client relationship and needs and objectives.

Market and promote the financial mortgage products to the Banking Center teams.

Recognize Personal Bankers & the Banking Center team by advising and consulting regarding the financial mortgage products and opportunities.
*Promote, market and cross-refer products that meet customers' financial needs and objectives.

Qualifications



Required Skills:

  • Two to three years of experience in a loan origination experience
  • Knowledge of conventional and/or government guidelines
  • Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending
  • Ability to manage a heavy pipeline of 50 plus loans
  • Strong written and verbal communications skills
  • Teamwork and customer service skills a must
  • Self-motivated and highly organized
  • Ability to prioritize multiple competing task

  • This position will require / requires National Mortgage Licensing System and Registry (NMLS) registration under the terms of the Safe Act of 2008. As such, upon active employment with Bank of America, you will be required to either register via the NMLS registry or re-register and move your previous registration to Bank of America's registration rolls. Your continued employment in this position with Bank of America is contingent upon successful registration after your start date and annual re-registration thereafter. In addition, information obtained during the registration process may impact your employment with the firm.

    Further information about the registry and the requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx

    You will be provided with detailed instructions on how to fulfill these compliance requirements upon joining the firm.

    Qualifications

    • Minimum of two years of mortgage lending or mortgage banking experience

    • College degree or 4 years equivalent work experience in sales and/or real estate is required

    • Sales and consulting skills required

    • Excellent written and oral communication skills

    • Knowledge of real estate market in local area

    • Knowledge of FHA, VA, FNMA, FHLMC guidelines

    • FHA/VA sales experience preferred
    • Intermediate PC skills required in a Windows environment


Desired Skills
  • Familiar with FHA and HUD guidelines
  • Strong computer skills including MS applications and previous experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information.
  • Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
  • Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences
  • Ability to analyze and comprehend complex financial data and provide financial alternatives
  • Professional and effective interpersonal skills

  • Internal: Ability to develop a strong partnership with the assigned Banking Center stores including Tellers and Personal Bankers to promote mortgage loan originations (in footprint territories). Can function well within formal and dotted line reporting relationships. Is seen as a team player.

    Customer (External): Build customer perception as the mortgage expert. Builds and maintains good relationships with customers. Exhibits consultative sales and promotional experience to provide recommendations based on financial analysis and acumen, product knowledge and knowledge of the customer's financial needs, goals and circumstances. Resolves outstanding issues in order to complete the mortgage origination.

    Bank of America is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
Region/Country:  Americas, United States
States/Counties:  Missouri
City:  Fenton
Address: 
02/09/2012

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