Customer Assistance Center Coordinator - Bilingual - Charlotte, NC (Part Time) : 1200002623 Job Details
Vacancy has expired
Show me jobs like this one| Employer: | Bank of America | Job Ref No: | 1200002623 | Job Title: | Customer Assistance Center Coordinator - Bilingual - Charlotte, NC (Part time) : 1200002623 | Sector: | Asset Management | Sub Sector: | Other | Risk Type: | Operational | Expertise: | Other | Assessing the customers' needs and reasons for coming in, as well as determining the assistance they will need during their visit. Responsible for handling phone calls for appointments and scheduling follow up visits and/or callbacks if necessary Go over appointments during the morning and evening huddles, and print out schedule from outlook as a back up and place it in black appointment book Track number appointments daily and provide a daily update to Manager Confirm all appointments the day before. Responsible for coordinating activities with various internal and external business partners including scheduling team members for events, training, etc. Responsible for management of internal team sharepoint site and document repository Responsible for management of event supplies and equipment including logistics and storage Partner and integrate with various BAC business lines to present solutions and enable quick decisions. Exchange information on pending matters, and escalate issues to appropriate business partners. Qualifications | Region/Country: | Americas, United States | States/Counties: | North Carolina | City: | Charlotte | Address: | Post Date: | 02/09/2012 |
Action
Featured jobs |
|
Featured employers |
