RBB Technology - IT5 - Asset Configuration And Licence Analyst (12 Month Fixed Term Contract) Job Details
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Show me jobs like this one| Employer: | Barclays Bank | Job Ref No: | 00057253 | Job Title: | RBB Technology - IT5 - Asset Configuration and Licence Analyst (12 month Fixed Term Contract) | Sector: | Asset Management | Sub Sector: | Traditional Asset Manager | Risk Type: | Enterprise | Expertise: | Technology | This role is for an experienced Asset Configuration & Licence Analyst with particular experience relating to Microsoft & Citrix environments Contributing to planning, Design and Development of systems and processes to ensure licensing across the Windows platform is clearly understood and that the best cost is obtained for new requirements and reuse is evidenced where appropriate Implementing tools & processes to ensure all assets managed by Distributed Engineering are correctly recorded in the Bank's Configuration management Database (CMDB). Working collaboratively with other departments ensure that the asset lifecycle processes are fit for purpose and allow additions, moves and changes to be accurately reflected in the Banks CMDB Technical contribution to strategic solutions for the management of Windows assets and software Implement knowledge management processes and ensure document lifecycle within Distributed Engineering is clearly embedded and understood Update Intranet presence and ensure content is appropriate, authorised and access controlled where necessary Key Accountabilities & approximate time split (%) 30% to 40% Licence Approach & Management Investigate & document the current Microsoft, Citrix and common software licence models in place across GRCBT on the Windows Platform Work with vendors and stakeholders to understand the current cost model and charging models for the software in place Work with Vendor Management to ensure the best model is employed by Barclays to drive cost benefit and licence reuse Document licence lifecycle and ensure procurement, management and reuse policies are embedded and driving value 20%-30% Asset & Configuration Management Assist with the activity required to ensure that Distributed Engineering can provide a data feed into the Bank's CMDB of all data required to operate the key ITIL disciplines of Incident, Change, Problem & Configuration Management Work with key stakeholders to ensure the asset lifecycle processes capture all required data as assets are installed, changed or removed from the estate. 10%-30% Knowledge Management & Intranet Presence Assist with the activity required to bring together all of Distributed Engineering knowledge documentation into a managed environment Document and agree with key stakeholders the lifecycle management of Distributed Engineering documents to ensure technical correctness, authorisation, access control, refresh & removal Run the governance process and ensure adherence Assist with the content management of all Distributed Engineering related intranet Sites. Work collaboratively with all areas of Distributed Engineering to ensure our public face on the intranet is consistent and in accordance with brand guidelines 10%-30% Technical Leadership Directs and guides less experienced technicians to ensure that processes and procedures are correctly designed, delivered and implemented to comply with technical strategy and group policy. Develops the governance, technical authority, leadership and direction necessary for the design and implementation of activities under their control, including industry best practices. Coaches and develops the skills of other less experienced staff. Technical Skills/Competencies Technical knowledge Can describe the overall function of several components in the technical platform Competent to discuss the underlying technology with a vendor first line response team Understands the design principles in the vendor's product Internal and External IT Environment Deep understanding of the internal and external environment related to own IT department/function Can identify the specific functions and responsibilities and key customers and relationships of own IT department/function Can describe rationale for major IT initiatives and identify major IT issues Able to interpret and apply policies and standards Contributes to the development and implementation of standards and procedures Has a working knowledge of one or more of the components in the technology strategy Can identify the technologies in all the architecture patterns Can discuss potential risks and benefits of emerging technologies Has participated in the evaluation and implementation of new technologies Business Knowledge Experience of liaising with peers in business Is respected and consulted by business area peers Can propose system solutions within component or application to business issues Functional Analysis Experienced with standard methods, tools and techniques for requirements definition Can describe deliverables associated with the requirements analysis and definition Familiar with policies, practices and standards for defining functional requirements Able to produce detail-level functional requirement documentation Has participated in the design of a graphic user interface Can identify key factors and information needed for effective interface design Service Delivery Understands how service delivery applies to own technical function Has experience in writing an SLA or a capacity plan and understands how to measure service delivery with metrics and targets Understands the different availability and continuity services offered by own technical function Experienced with monitoring performance of specific system components Understands performance measurements for hardware, software or network components Familiar with key monitoring requirements and tools and techniques employed in supporting applications Aware of planned enhancements: can discuss their benefits and considerations Experienced with software process improvement and understands company's improvements program and measurements Has experience with tracking the flow of documents and processes Familiar with routine monitoring and administration tools. Resolves routine problems Understands all major internal support functions and services Service Support Understands how service support applies to own technical function Has experience of incident & problem management disciplines Has experience of maintaining configuration items, raising changes and planning releases Has strong operational knowledge of the service desk and incident systems Integrates configuration management into daily procedures Has experience in developing and maintaining technical reference documents Familiar with technical documentation standards, guidelines and best practices Working knowledge of scripting/utility tool component, features and facilities Product & Vendor Evaluation Has a working knowledge in product and vendor evaluation and selection Plays a role in documenting business assessment deliverables Familiar with policies and practices for assessing application opportunities Has participated in the preparation of risk assessment and benefits analysis Experienced with the software licensing process and with standards and practices used within the organisation Aware of legal maintenance requirements of licensed software Familiar with stated requirements, including local selection criteria and standards Has reviewed a particular aspect of a product or service - functionality, performance, etc Security Management Has a working knowledge of the key issues in implementing security systems Experiences with tools and techniques for building audit and control into an application |