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Fraud Detection Officer - Card Fraud Team - Auckland Job Details

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Employer:  BankSA
Job Ref No:  AUC04143
Job Title:  Fraud Detection Officer - Card Fraud Team - Auckland
Sector:  Other
Sub Sector:  Unspecified
Risk Type:  Other
Expertise:  Other
Auckland
This is a part time weekend role
Hours are Saturday and Sunday midnight to 8am
Westpac understands that our employees have a life outside of work. As a Fraud Detection Officer at Westpac, you'll get the best of both worlds - a challenging and rewarding role in a flexible environment.
As an experienced professional you will:
  • Deliver a high level of service to Westpac's customers and help to minimise fraudulent activity
  • Join a team of professionals who know how to deliver a great service while having fun
Your purpose will be to review and analyze incoming fraud alerts to ensure appropriate action is taken. This will include managing inbound and outbound calls to Westpac customers and making decisions to protect the Bank from fraud losses while also providing an outstanding customer experience.
Ideally you will have previous banking experience, or alternatively have worked in a contact centre or customer service environment. You will have an eye for detail and enjoy analysing information.You will be based inour brand new custom built offices in the CBD.
If a flexible lifestyle is important to you and you enjoy dealing with customers this could be the ideal role for you. Highly desirable roles like these get filled quickly, so make sure you apply today!
Employment Type:  Part Time
Region/Country:  Oceania, Australia
City:  Auckland City
Address: 
01/26/2012

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