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Application Support Analyst - Energy & Commodities Job Details

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Employer:  GMAC Mortgage
Job Ref No:  18733
Job Title:  Application Support Analyst - Energy & Commodities
Sector:  Asset Management
Sub Sector:  Other
Expertise:  Risk Manager
SunGard is hiring a Client Advisor to be based at its London office in Canary Wharf. The Client Advisor serves as the voice of Kiodex to the client, and as the customer advocate internally within Kiodex.

Key Duties:
• Maintain client satisfaction with Kiodex by resolving questions and issues raised by clients
• Increase the value of client relationships with Kiodex by selling additional functionality
• Act as the clients' advocate within Kiodex with respect to product development
• Run end of day process for selected clients, involving trade processing, running reports, and reconciling with prime brokers and administrators

Position Requirements

Essential Experience Required;
• Proven experience working with a commodities risk management system
•Strong understanding of commodity derivatives pricing
•Strong understanding of risk management theory

Desirable Experience Required;
• Experience working with automating trade entry, reporting processes and analysing broker/financial statements

Essential Skills Required;
•Strong problem-solving skills to resolve client issues
•Dedication and commitment to ensuring clients get outstanding level of service
•Excellent communication skills to explain solutions to clients and to articulate clients' needs within Kiodex
•Attention to detail, willingness to learn and able to work under pressure

Desirable Skills Required;
• Ability to sell the value of additional functionality to clients
• Proven experience working with large datasets in Excel and VBA, and reconciling end of day commodity derivative trades and positions

SunGard's solutions for capital markets help banks, broker/dealers and futures commission merchants increase the efficiency and transparency of securities and derivatives processing. They also provide accounting, securities financing, data management and tax reporting across multiple platforms, asset classes and markets. Supporting the entire trade lifecycle from execution to settlement, SunGard provides centralized transactional databases that deliver consolidated views of positions and risk.
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Capitalize on Change

In speaking to our customers, we hear three universal business challenges that need to be addressed in an ever-changing financial services landscape: delivering transparency to internal and external stakeholders, increasing efficiency for cost management and leveraging networks for growth. Please join the conversation at www.sungard.com/ten .
SunGard is an Equal Opportunity employer - with a real commitment to managing diversity and ensuring equality of opportunity for all.
Please note all offers are contingent on successfully passing the pre-employment checks. These may include:
    Previous Employment Highest Education Directorships Career Gap Analysis Extended Blacklists Credit Check Basic Criminal

This list is not exhaustive.
Employment Type:  Full Time
Region/Country:  Europe, UK
States/Counties:  Greater London
Address: 
02/07/2012

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