GRB Technology - IT3 Network Engineering - Network Management Services Analyst Job Details

Network Engineering

Network Management Services Analyst

Overall Job Purpose

The Network Engineering Analyst reports to a Lead Network Engineering Technologist.

The Network Engineering Analyst will support the Network Engineering function

The Network Engineering Analyst will provide input and design to network infrastructure solutions and will have a basic knowledge across many infrastructure components.

Design and oversee changes to the network management infrastructure.

Interfacing with internal stakeholders.

Technical administration and documentation.

Be an active participant within the team.

Key Accountabilities & approximate time split (%)%3C/SPAN>

Functional Accountability (90%):

Will assist the Network Engineering Team to ensure that network infrastructure initiatives adhere to the network management roadmap.

Create and Maintain necessary capability, knowledge and skills personally and within GRCBT to deliver a world class Network Monitoring Strategy.

Keeping knowledge of Barclays Infrastructure Products and Services current

Keeping knowledge of Supplier Infrastructure Products and Services current

Keeping knowledge of Network Management Products and Services current

Promote the use of Technical Standards, Procedures and Best Practice.

Compliance (10 %)%3CBR/>
Ensure compliance to all GRCBT disciplines including:

Adherence to financial plans, processes and GRCBT commitments.

Compliance to all regulatory, risk and audit requirements.

Undertake work outside of direct responsibility when required.

Person Specification

Technical Knowledge

Knowledge of specific technical platforms:

Basic knowledge of cisco infrastructure. Ability to configure switchports, trunks create and assign vlans

Broad knowledge of the TCPIP protocol Suite, VLSM, IP address allocation and internal routing protocols. Ability to use a packet analysis tool to dissect TCP/IP.

Experience of WAN routing technologies

Some experience in designing and implementing network solutions.

Experience in basic firewall theory, rule generation, configuration, constructing rulesets and requirements gathering

Good understanding of DNS/DHCP & tools used to support this

Knowledge of network management:

Solid understanding of Network Management/Monitoring Practises

Good knowledge of Network Monitoring toolset

Good understanding of SNMP and can explain how it works

Good understanding of Netflow processes & tools

Solid knowledge of major Network Monitoring products and vendor solution

Understanding of the ITIL model

Can understand and talk to FCAPS model

Competent in discussing the technology with vendor escalation support team

Service Delivery

Understands how service delivery applies to own technical function:

Understands how to measure service delivery with metrics and targets.

Understands performance measurements for hardware, software or network components.

Service Support

Understands how service support applies to own technical function:

Has experience of incident & problem management disciplines.

Has experience in maintaining technical reference documents.

Familiar with technical documentation standards, guidelines and best practices

Security Management

Has a working knowledge of the key issues in implementing security within networking infrastructure:

Experiences with tools and techniques for securing/hardening a network infrastructure

Familiar with existing policies and practices

IT Architecture

Familiar with integration and implementation issues and their architectural implications.

Experiences in the integration and migration of existing and planned network infrastructure solutions.

Assist in defining architectural principles and standards.

Knowledgeable about existing best practices for network technology integration.

Essential

A logical, analytical approach to problem solving and close attention to detail.

Strong Knowledge of Cisco Device Monitoring/Management.

Good knowledge of HP OpenView Monitoring/Management products.

Good knowledge of DNS/DHCP and relevant products.

Demonstrate understanding of the use of Netflow traffic Analyser.

Understanding of the use of LAN/WAN probes and their function.

A strong awareness of Capacity Monitoring/Management and reporting tools.

Knowledge and understanding of Firewall Monitoring.

Awareness of industry best practices in the network monitoring arena.

A forward thinker

Must have experience of working in an IT Network Management/Monitoring environment and an understanding of configuration/deployment strategies. Experience gained from outside the Bank can be very valuable particularly large organisations and/or suppliers or manufacturers.

Experience and demonstrable track record of delivery of Management/Monitoring tools into Network support group and demonstrate the use of the products.

Highly knowledgeable of industry standards and themes relevant to application development and application support (e.g. ITIL; CMMI; Extended Delivery/Outsourcing/Offshoring).