| Job Description: |
Description
As part of the world's leading risk and insurance services firm, Marsh Canada Limited is devoted to finding the opportunity in risk. Marsh was built upon a foundation of strong values and principles and a culture devoted to client service. That has been a major reason behind the company's growth and success in the Canadian risk and insurance market for nearly a century.
Marsh Canada was named one of Canada's Top 100 Employers for 2009, an award bestowed upon the company for the second consecutive year. This distinction demonstrates Marsh's enduring strength as a top employer and industry leader. The competition and selection process focused on companies that offer the best places to work and organizations that demonstrate the best leadership in their industry in attracting and retaining talent.
Marsh Canada Limited employs approximately 1,100 colleagues, who operate out of 17 offices in 13 cities across the country. Marsh Inc. has 26,000 colleagues worldwide and provides advice and transactional capabilities to clients in over 100 countries. Marsh Inc. is a unit of Marsh & McLennan Companies (MMC), a global professional services firm with approximately 55,000 colleagues and approximately $11 billion in annual revenues. MMC also is the parent company of Guy Carpenter, Kroll, Mercer and Oliver Wyman Group. MMC's stock (ticker symbol: MMC) is listed on the New York, Chicago, Pacific, and London stock exchanges. MMC's Web site address is www.mmc.com. Marsh Canada's Web site is www.marsh.ca.
General Summary:
The Senior Risk Consultant - Workers Compensation/Safety is responsible for supporting national sales and service delivery including; consultative client solicitation, product development, presentations, diagnostics, problem solving, analytics and managing customer service.
Essential Functions:
* Direct analysis of client needs and develop project work plans,
* Deliver special consulting services around workers compensation risk mitigation/cost reduction and health and safety program strategies,
* Coordinate service delivery and claims data analysis and development of subsequent client risk reduction strategies
* Assist with the implementation of sales plans, including consultative sales (capabilities presentation, discovery, and needs assessment), coordination of new business development opportunities, and participation in special projects as required.
* Develop presentations, proposals, and work plans and deliver in an appropriate manner.
* Monitor competitor and industry activities and trends
* Attend industry functions and coordinate informal meetings
* Expeditiously and diplomatically resolve all client concerns
* Meet regularly with clients and maintain detailed records of client meetings
* Provide support to marketing and division managers
* Manage performance and service delivery
* Accurate portrayal of time and expense accounts
Qualifications
* Relevant Bachelor's degree or College degree/diploma.
* Minimum of 5 years industry and / or consulting experience.
* Business development experience an asset, ideally having broad exposure in WCB and employer settings in a variety of duties including claims adjudication, auditing, COR, PIR Program and/or vocation rehabilitation.
* Consultative Sales acumen.
* Sound working knowledge of Canadian Workers Compensation Systems, environment, regulations, etc.
* Ability to solve problems and manage multiple priorities.
* Practice builder with a focus on growth.
* Strategic and analytical thinker.
* Ability to make sound judgments.
* Ability to interact effectively with clients.
* Attention to detail.
* Technical/Industry designations in complementary Health, Safety, Human Resources and Workers Compensation areas.
* Bilingualism an asset.
* Some travel required.
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