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Customer Credit Management Manager Job Details

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Employer:  Freddie Mac
Job Ref No:  8604BR
Job Title:  Customer Credit Management Manager
Sector:  Asset Management
Sub Sector:  Traditional Asset Manager
Risk Type:  Credit
Position OverviewThe Single Family Mortgage Credit Risk Management area is currently seeking a Customer Credit Management Manager to work in the National / Regional Account Segments. The person hired for this position will be a key member of the Freddie Mac Customer Credit Risk Management team and will provide guidance and interpretation on mortgage credit related issues to Lenders that have a National or Regional scope. This person will also work on a variety of mortgage credit related policies and other initiatives on an as-needed basis. The role reports to the Director- Customer Credit Management.

Responsibilities Include:

• Identifies, evaluates and addresses credit risk in the terms of business negotiated with customers.
• Proactively address customers' credit needs by developing creative ways to craft credit terms in contracts, support established guidelines for responding to customer inquiries and education needs and guidelines for credit issue resolution when customer's needs and Freddie Mac needs are not aligned.
• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Ensures credit policy compliance in the contract terms, making credit recommendations on contract terms within established corporate authorities.
• Provides resolutions to an extensive range of complicated problems.
• Represents the organization as the principal customer contact on credit terms negotiations and often performs project leadership role.
• Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines.
• Works closely with Customer Performance Managers to manage Seller performance to desired metrics.Qualifications
• 8 plus years of financial services related work experience is required.
• College degree or equivalent experience required.
• An extensive knowledge of Freddie Mac selling and underwriting guidelines, mortgage loan origination industry financing methods and loan origination processes.
• Limited travel is required for customer visits.Preferred Skills
• The highest level of professionalism, self-motivation, adaptability and flexibility to work in a fast changing environment with the ability to manage priorities and multi-task.
• Strong analytical and problem solving skills with demonstrated ability to receive assignments in the form of objectives and determine how to use resources to meet schedules and goals.
• Must have excellent verbal and written communication skills with the ability to convey information to various levels of management.
• Must have excellent negotiation skills
• Must be detail oriented and able to independently validate information.Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.
Employment Type:  Full Time
Region/Country:  Americas, United States
States/Counties:  Virginia
City:  McLean

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